frequently asked questions

have a question that's not answered here? contact us!

 

Helpful phone numbers:
Mediacom (Cable): 1-855-MEDIACOM
Rent Iowa Tech. (Internet): (515) 233-3390 or (515) 520-9905 after hours
Alliant (Gas): (800) 255-4268
Ames Racquet & Fitness: (515) 268-8077
City of Ames (Electric, Water): (515) 239-5120

Who do I contact if I need to make a maintenance request?
You can make a maintenance request here, or call us at (515) 292-7871.
What can I do if I need to make a roommate change?
For any lease changes, please visit us in the Arkae Management office.
How do I know when my lease ends and can be renewed?
Please call or email us to learn more about your lease.